Privacy Policy

At LIC Wala, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for insurance-related services.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

Name
Mobile number
Email address
Location or city
Insurance requirements and preferences
Information you provide through contact or enquiry forms
Any other information you voluntarily provide to us

We only request information that is reasonably necessary to respond to your enquiry and provide relevant assistance.

2. How We Use Your Information

Information provided by you may be used to:

Respond to your enquiries and requests
Provide information about insurance solutions
Understand your insurance requirements
Contact you regarding your enquiry
Provide customer support and assistance
Improve our website and services
Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to your enquiry without appropriate permission, unless required or permitted by law.

3. Communication

By submitting your contact details through our website, you may be contacted by LIC Wala regarding your enquiry or insurance requirements.

Depending on the information you provide, communication may take place through phone calls, SMS, WhatsApp, email, or other appropriate communication channels.

4. Sharing of Information

We respect the confidentiality of your personal information.

We may share information when reasonably necessary to process your enquiry, provide requested services, comply with legal obligations, or work with relevant service providers. We do not sell or rent your personal information to third parties.

Where information is shared with service providers or other parties, we take reasonable steps to ensure that it is handled appropriately.

5. Cookies and Website Data

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.

Cookies may collect information such as browser type, device information, pages visited, and general website usage patterns.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links or references to third-party websites or services. LIC Wala is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate records, or comply with applicable legal and regulatory requirements.

9. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Withdraw consent for certain communications
Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided on our Contact Us page.

10. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact LIC Wala through our website.

LIC Wala
Serving customers across Delhi/NCR

Your privacy matters to us, and we are committed to handling your information responsibly.